Terms of Service

Last Updated: February 11, 2025

1. Introduction

Welcome to the Ghost Genius API Terms.

These Terms of Service ("Terms") govern your access to and use of the LinkedIn data extraction API and related services (collectively, the "Service") provided by Ghost Genius API ("we", "us", or "our").

By accessing or using our Service, you ("User", "you", or "your") agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

These Terms constitute a legally binding agreement between you and Ghost Genius API. Please read these Terms carefully before using the Service. By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you are using the Service on behalf of an organization or entity ("Organization"), you represent and warrant that you have the authority to bind that Organization to these Terms. In such case, "you" and "your" will refer to both you and that Organization.

2. Definitions

In these Terms of Service (hereinafter referred to as "Terms" or "ToS"), the following terms shall have the following meanings:

"API" refers to our LinkedIn data extraction interface and all associated services provided by Ghost Genius API.

"Service" means the API, the dashboard interface, and any related services, features, applications, and tools provided by Ghost Genius API.

"User" means any individual or entity that accesses or uses the Service.

"Credits" means the virtual currency used to make API calls, where different endpoints may require different amounts of credits per call.

"Subscription Plan" means a prepaid package of Credits that can be used within a monthly period.

"Overage" refers to any usage of Credits beyond the allocated amount in the User's Subscription Plan.

"Data" means any information obtained through the Service, including but not limited to LinkedIn profiles, posts, companies, and engagement metrics.

"Account" means the User's registered account used to access the Service, including the dashboard interface.

"Authentication Credentials" refers to the API keys, tokens, or other access credentials provided to the User.

"Dashboard" refers to the web interface where Users can monitor their API usage, credit consumption, and manage their subscription.

3. Purpose and Scope

Service Description

Ghost Genius API provides a professional data extraction API service. Our service encompasses a comprehensive API interface, accompanied by a modern dashboard that enables users to monitor their usage and manage their subscriptions. Through our service, users can access various data extraction endpoints, each secured with robust authentication features to ensure safe and reliable access.

Credit System

Our service operates on a credit-based system where each API call consumes a specific number of credits. The majority of our endpoints require one credit per request, with any variations clearly documented in our technical documentation. Credits are consumed upon successful completion of a request, including cases where errors occur due to user-side issues such as invalid parameters. However, in the event of internal server errors (HTTP 500), no credits will be deducted from your account. Unused credits do not carry over to the following billing period.

Dashboard Access

As part of our service, all users receive access to our intuitive dashboard interface. This platform serves as your central command center, providing real-time monitoring of your credit balance and comprehensive usage statistics. The dashboard enables efficient subscription management, secure API key handling, and immediate access to our technical documentation, ensuring you have all the tools needed to maximize the value of our service.

Service Limitations

While we strive to provide the most comprehensive service possible, certain limitations apply to ensure system stability and fair usage. These include technical constraints and rate limits as detailed in our documentation. The specific limitations vary based on your subscription plan and are designed to maintain optimal service performance for all users.

4. Service Access and Authentification

Account Creation

Access to our service begins with creating an account through our dashboard. During registration, you must provide accurate and complete information. By creating an account, you confirm that you are at least 18 years old or possess the legal capacity to enter into these Terms. We offer multiple secure authentication methods, including email verification through our One-Time Password (OTP) system, as well as simplified access through Google or GitHub authentication.

Authentication Security

The security of your account is paramount to maintaining the integrity of our service. You bear the responsibility for safeguarding your API keys and credentials, and you remain accountable for all activities occurring under your account. We require you to store and transmit your authentication credentials securely and to notify us immediately if you suspect any unauthorized access to your account.

Access Restrictions

Ghost Genius API maintains the right to protect the integrity of our service through various measures. We may suspend or terminate access when necessary, particularly in cases where we detect violations of these Terms. Our monitoring systems ensure compliance with our policies, and we may adjust access privileges as needed to maintain service stability and security.

Technical Requirements

To ensure optimal service performance and security, users must adhere to our technical specifications. This includes implementing appropriate error handling in your applications, maintaining secure HTTPS/SSL connections, and respecting the established credit system constraints. These requirements are designed to provide you with the most reliable and secure service possible.

5. Financial Terms

Subscription Plans

Our service is structured to accommodate various usage needs, from individual developers to enterprise-scale operations. We offer a free tier that provides limited access without requiring payment information, followed by our Pro tiers that scale with your needs. For organizations requiring higher volumes, our Enterprise tier offers custom solutions tailored to specific requirements.

Pricing Structure

Our pricing is designed to be transparent and scalable. Current pricing information and detailed credit allocations for all tiers can be found on our pricing page here. We reserve the right to modify our pricing structure, with adequate notice provided to active subscribers regarding any changes.

Overage Charges

To ensure uninterrupted service, we implement a flexible overage system. When you exceed your plan's credit limit, additional credits are automatically charged based on your current tier's overage rate. These rates are detailed on our pricing page. A pre-authorization hold of 100€ is maintained for overage charges, and automatic billing occurs when the overage amount reaches this threshold, ensuring continuous service availability. This system allows you to maintain uninterrupted access to our service while providing transparency in cost management.

Payment and Billing

We have partnered with Stripe to provide secure and reliable payment processing. This enables us to support major credit cards and provide automated monthly billing. All financial transactions are processed with industry-standard security measures, and detailed invoices are readily available through your dashboard.

6. User Rights and Obligations

Authorized Use

Our service is designed for legitimate business and professional purposes. As a user, you agree to employ our service responsibly and ethically, while maintaining accurate account and billing information throughout your relationship with us. We expect all users to follow security best practices and use our service in compliance with these Terms of Service.

Prohibited Activities

To maintain the integrity and quality of our service, certain activities are strictly prohibited. Users must not share or resell their API credentials, attempt to reverse engineer our service, or try to circumvent our established rate limits. Creating multiple accounts to bypass limitations or using our service for malicious purposes, including but not limited to spamming or harassment, is expressly forbidden. Any activities that could potentially harm or disrupt our service or other users are not permitted.

Use of the Service

Users must use the service within the limits of their subscription plan and in accordance with our documentation. Any automated usage must be reasonable and must not interfere with the normal operation of the service. Users are responsible for all activities conducted through their account and must ensure their integrations maintain the security and stability of our service.

Technical Responsibilities

To maintain service quality and security, users must fulfill certain technical obligations. This includes implementing proper error handling in their applications, maintaining secure systems when interfacing with our API, and promptly reporting any security vulnerabilities discovered. Users are expected to keep their integrations current with our API requirements and to respond appropriately to any technical notifications or updates we provide.

For information about data protection and privacy practices, please refer to our Privacy Policy.

7. Ghost Genius API Rights and Obligations

Service Provision

We commit to providing our API service with reasonable skill and care. We maintain the right to continuously evolve and improve our service, which may involve adding, modifying, or removing features. While we strive to maintain service stability, we may need to perform maintenance or updates that could cause temporary service interruptions. We will make reasonable efforts to notify users of significant changes or scheduled maintenance.

Service Levels

We endeavor to maintain high service availability but do not guarantee uninterrupted access to our service. In the event of service disruptions, we commit to resolving issues within 12 hours. We monitor our systems continuously to maintain optimal performance and security. Regular backups and security measures are implemented to protect the integrity of our service.

Changes to the Service

As we continuously improve our service, we maintain the right to make modifications to meet evolving technical requirements and user needs. These modifications may include technical adjustments to enhance system performance, updates to API endpoints or response formats, changes to credit costs for specific endpoints, and adjustments to rate limits or usage policies. Understanding the importance of these changes to your operations, we commit to communicating any significant modifications via email with reasonable notice, allowing you to adapt your integration accordingly.

Technical Support and Communication

We maintain comprehensive technical documentation and support services through our dashboard to ensure you can effectively utilize our API. Our support framework encompasses maintaining detailed API documentation, addressing technical inquiries, and investigating reported service issues. While we are committed to supporting our users with integration and technical challenges, we approach this support thoughtfully and systematically to maintain service quality for all users. We prioritize clear communication about significant service changes and strive to respond to technical inquiries within reasonable timeframes that align with our service standards.

8. Liability and Warranties

Service Warranty

While Ghost Genius API strives to provide reliable and high-quality service, we provide our service "as is" and "as available". The nature of API services and data extraction means that we cannot make express or implied warranties about the completeness, reliability, or availability of our service. Users should understand that there may be periods of interruption, delays, or technical issues inherent to any online service.

Limitation of Liability

Our liability is limited to the maximum extent permitted by applicable law. Ghost Genius API cannot be held responsible for indirect, incidental, special, consequential, or punitive damages that might arise from the use of our service. This includes, but is not limited to, loss of profits, revenue, data, or business opportunities. In any case, our total liability shall not exceed the amount you have paid us in the twelve months preceding any incident. This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

User Indemnification

By using our service, you agree to protect Ghost Genius API from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees. This indemnification covers issues arising from your use of our service, any violation of these Terms, or any infringement of third-party rights. Your responsibility to indemnify us extends to all consequences of your actions while using our service and any content or data you process through it.

Force Majeure

Service disruptions can occur due to circumstances beyond our control. Neither party will be considered in breach of these Terms when performance is prevented by extraordinary circumstances. These may include natural disasters, acts of war, terrorism, pandemics, changes in laws or regulations, or widespread internet service disruptions. During such events, obligations under these Terms will be temporarily suspended until normal operations can resume.

9. Duration and Termination

Duration

Our relationship begins when you create an account and continues until terminated by either party. For paid subscriptions, service periods operate on a monthly basis, automatically renewing unless canceled. Free tier users maintain access to their account and remaining credits until explicitly terminated or until account inactivity exceeds 6 months.

Termination

Either party may terminate this agreement at any time. Users may terminate their account through the dashboard or by contacting our support. Ghost Genius API reserves the right to terminate or suspend access immediately and without prior notice if we believe you have violated these Terms, engaged in fraudulent activity, or if your usage threatens our service's stability. We may also terminate accounts showing extended periods of inactivity.

Effects of Termination

Upon termination, your right to access and use our service ceases immediately. Any outstanding payments will become due, and we will process them according to our normal billing procedures. We maintain the right to delete your account data after termination, though we will comply with our Privacy Policy and legal obligations regarding any personal data we hold. Termination does not relieve you of obligations incurred prior to the termination date.

Survival

Certain provisions of these Terms survive termination, including but not limited to liability limitations, indemnification obligations, and any terms that by their nature extend beyond the termination of our relationship. We will honor any explicit data retention commitments detailed in our Privacy Policy.

10. Modification to the Terms

Changes to Terms

As our service evolves, we may need to update these Terms. We believe in maintaining transparency with our users about any changes that affect their use of our service. When we make substantive changes to these Terms, we will provide notice through our dashboard or via email to our registered users. For significant changes, we will provide advance notice of at least 30 days before the changes take effect.

Continued Use

Your continued use of Ghost Genius API after changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree with the changes, you may terminate your account before they take effect. For paid subscribers, changes will not affect your current subscription period but will apply upon renewal. We encourage you to regularly review our Terms to stay informed about your rights and obligations.

Past Versions

While we maintain records of previous versions of our Terms for internal purposes, these Terms represent the entire agreement between you and Ghost Genius API. Previous versions are superseded by the current Terms, though we ensure that any changes respect existing subscription commitments until their renewal date.

Communications About Changes

When we make changes to these Terms, we will provide clear information about what has changed and how it affects your use of our service. Major changes will be highlighted in our communication, ensuring you can make informed decisions about your continued use of our service.

11. Miscellaneous Provisions

Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our service shall be subject to the exclusive jurisdiction of the courts of Paris, France.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect. An invalid provision will be replaced with a valid one that achieves the same purpose to the extent possible.

Assignment

Ghost Genius API may assign or transfer our rights and obligations under these Terms without restriction. You may not assign your rights or obligations without our prior written consent. Any attempted transfer in violation of this provision is void.

Non-Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. Any waiver of any provision of these Terms must be in writing and signed by us.

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Ghost Genius API regarding your use of our service. They supersede any prior agreements or understandings, whether written or oral.

Contact Information

If you have any questions about these Terms, please contact us at contact@ghostgenius.fr or on our chatbot. Our support team is available to assist you with any clarifications you may need.